One of the most valuable pieces of advice I have ever received was from my editor at a San Francisco paper.
I was freelancing as a writer and I was about to interview the oldest living person in the United States at the time, a 107 year old woman in a nursing home. Bruce, the owner of the paper, said, “When you sit down for an interview, ask the question and wait. Wait longer than you want to because she might tell you something in that space you’d ask the next question.” And he was right.
Time and time again, this advice has been rewarding – in personal and professional – relationships.
Observe successful journalists, mentors and other “wise” people in your life. They listen.
Get comfortable with silence. It could be full of meaning.