Too often, we confuse “anger” with power. Anger is fear-based. It is never necessary.
Intelligent, creative action can only arise from calmness.
Whenever I give a knee-jerk reaction, I almost always regret it. Yet I’ve never regretted deleting the impassioned email or biting my tongue until I can address the issue calmly.
Try this: Next time you are offended (which is just your perception of offensive behavior, by the way), do not react. Think about the action or words. Decide if they are true or not. And react calmly (e.g., “Interesting. No, I do not agree.” Or, “I think you might be right!“)